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Police Community Support Officer

If you like working with people and want to make a difference in local communities consider becoming a Police Community Support Officer (PCSO).

PCSOs are an essential part of our neighbourhood policing teams. As a PCSO you will work closely with local communities to provide support and tackle issues such as anti-social behaviour.

PCSOs have different powers to Police Officers so you wouldn’t be expected to make arrests, interview suspects or investigate the crime. Instead, you would focus on building key links within the community and supporting the wider neighbourhood policing team on crime prevention initiatives.

Working as a PCSO you can expect to:

  • Patrol neighbourhoods and be a contact point for the local community.
  • Build relationships with local community groups, businesses and schools.
  • Provide support, reassurance and guidance to local communities following crime incidents.
  • Communicate with the public in varied ways including face to face community events and virtually through social media and online chats.
  • Protect crime scenes and provide support at large public gatherings.
  • Make house visits and help with missing person enquiries.

How to become a PCSO

Our PCSOs come from varied backgrounds, it doesn’t matter if you’ve not worked in a similar role previously if you have the enthusiasm to provide assistance and reassurance to the public you are the person we are looking for.


There is no formal educational requirement for this role but you will have to complete written tests. To be considered suitable for this role you will need to be customer focussed, have experience of working with the public, be able to deal with challenging situations and work as part of a team.

Skills and experience

We need people who are:

  • Confident and able to explain things clearly.
  • Quick to adapt to changing situations whilst remaining calm.
  • Able to work as part of a team and also confident to work alone.
  • Good at communicating messages to other people, face to face, over the phone or online.
  • Able to negotiate and deal with confrontational situations.
  • Happy to be outside in all weather conditions.

If you’d like to be a PCSO visit our current vacancies page to see if we have any recruitment opportunities.